Our Values

How To Keep Technology Operating At Its Peak Performance

Modern medicine isn’t accurately depicted on television and in the movies, but patients have come to expect futuristic technology as its shown on the screen. The good news is, modern medical technology offers pretty incredible opportunities for cardiology practices to deliver on these expectations with advanced software.

From smartphone software that visualizes cardiac rhythmic abnormalities, apps that amplify the sound of a heartbeat beyond the traditional stethoscopes, and 3D imaging and modeling software that can demonstrate treatments and procedures to patients, technology is at the forefront of healthcare improvements.

While the fundamentals of the body and organs remain the same, treatments evolve when newer, less invasive procedures are discovered or new “gadgets” are invented to provide improved care with increased efficiency. Smartphone apps experience routine updates, and those used in diagnostics and treatments experience updates more often given that medical researchers exist to develop newer and better procedures for patient care.

Cardiology specialists in Virginia focus on providing tomorrow’s care, today. While focusing on patient care, medical providers staff their practice with a bevy of nurses and administrative staff to run smoothly, ensuring prompt attention for every patient. Reliance on technology is what keeps the patients and workflow moving, from the initial telephone call to the final insurance claim submission.

Every medical office shares common technology:

  • Telephones
  • Desktop workstations
  • Electronic Health Records (EHR)
  • Billing and payment software
  • Exam room peripherals and displays

In addition to these, cardiology practices using EHR for managing patient information typically use cloud storage solutions to facilitate smooth patient care with access from anywhere.

While cardiology specialists attend continuing education conferences and seminars to keep up with the latest in diagnostics and treatments, and the practice manager either oversees internal staffing, payroll, and HR needs or outsources those functions to focus on a practice administrative role, who attends to the needs of practice technology?

With the multitude of IT needs cardiology specialists to require for day-to-day operations, hiring full-time IT resources is expensive and impractical. More practices are working with managed services providers (MSPs) for IT services to fulfill practice IT needs. MSPs provide full-scale IT resources – at a fraction of the cost – while focusing on behind-the-scenes ongoing support and maintenance.

The full suite of MSP services often include:

  • Help Desk support
    • MSPs are able to determine the source of an IT need and minimize downtime.
  • Network monitoring and security
    • Providing 24/7 network monitoring is an added layer of protection for a network, and ensures immediate action, should a threat arise.
  • Remote maintenance
    • Updates and upgrades are installed without impact on productivity.
  • IT Consulting
    • Ready to expand? Need to make a change to hardware, software, network, or infrastructure? MSPs offer IT consulting to design the right solution for your cardiology practice.
  • Disaster recovery
    • Be ready for every possibility with disaster recovery solutions that match your practice technology. Should the worst happen, disaster recovery gets your practice back up and running and avoids catastrophic data loss.
  • Cloud storage and infrastructure
    • Are you using the cloud? Are you making the most of what your cloud solution has to offer? Cloud services are as varied as cloud services providers, and MSPs help cardiology specialists find the right combination.

Partnering with an MSP gives cardiology specialists in Virginia the peace of mind of a well-designed IT system that achieves the greatest efficiency. When a cardiologist’s schedule is typically structured around patient appointments, technology needs to work efficiently and without fail. Practice software will require an update at some point, and MSPs that provide remote maintenance give cardiology practices the benefit of running and installing these updates in the background during off-hours so as not to impact the practice schedule. Hardware needs maintenance to run at peak performance, and MSPs make sure cardiology specialists and staff aren’t caught with outdated or sluggish hardware.

Cardiology specialists using EHR and taking advantage of the benefits the cloud has to offer face increased risk with so much personally identifiable information (PII) of patients, stored in health records. MSPs use a variety of tools to safeguard networks and protect against cybersecurity threats, like hackers, phishing attempts, viruses, or data breaches. Cardiology specialists in Virginia need an MSP that understands industry regulations and is fully HIPAA compliant.

For Office 365 and email, 3D imaging software and other sophisticated software applications, MSPs cater to the needs of cardiology specialists and keep advanced technology operating at its peak performance with routine maintenance and ongoing support, letting cardiologists focus on patient care and practice staff focus on practice needs. , MSPs

Enjoy this article? Here are more you’ll like: