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Attorneys In the DC Area Are Rightly Frustrated

Each week, we get calls from attorneys who are ready to change IT services provider. The reason? They signed up for professional managed services with another provider, but just aren’t getting what was promised.

DC area Attorneys Are Exasperated With Their Current IT Services Provider.

So, what’s the story? Busy attorneys in DC understand the need for today’s best technology in order to compete with other DC law firms. And they’re often paying top dollar for these IT services. But sadly, they just aren’t getting their money’s worth.

If this sounds like you, our Legal IT Experts can help.

DC Law firms complain! “We’re not getting the right answers from our IT Company on important questions.”

  1. Why isn’t anyone being proactive about our IT technology?
  2. No one is communicating about our IT infrastructure issues.
  3. What is Microsoft Office 365 and is it right for our law firm?
  4. When will our quarterly meetings be held?
  5. Why are we getting incomplete IT reports? We need more thorough explanations in plain English that we can understand.

It’s easy to see why DC attorneys are frustrated with their current IT services provider. If this sounds like you, then we have a suggestion. Why not contact our Legal IT Experts to see what you’ve been missing?

If you’re ready to grow your legal practice, then you’ll need the best IT services and equipment available. All the top DC law firms have this and it’s a huge advantage. But can you really afford it? Yes, you can when you work with NTConnections.

We’ll put together a Strategic Technology Plan for your law practice that outlines where you are today and where you’re headed. We’ll include professional guidance on the types of technology that will best fit your organization.

Sonia Miller-Van Oort of Sapientia Law Group in Minneapolis spoke about this at the ABA Techshow in 2017:

“The best way to utilize technology is to create a detailed plan that forces a lawyer or law firm to be introspective and honest about their strengths and weaknesses, as well as their expectations for how technology can improve their practices. Unfortunately, most lawyers lack the time or foresight to be able to do this.”

“Lawyers are constantly reacting because we’re always so busy,” said Miller-Van Oort. “It’s hard to stop reacting and be proactive in your approach. It’s really easy to just hope that your existing technology will magically fix itself, but that’s not going to happen.”

We will conduct a detailed analysis of where you’re experiencing insufficiencies in your technology, then we’ll talk about what solutions can be used to resolve them.

We understand how busy your schedule is. That’s why we handle everything. You can count on getting reliable Legal IT Strategists who know what it takes to survive in the DC legal world as far as technology goes. We’ll help you comply with industry regulations and map out a plan to support your long-term technology requirements.

We’ll help you manage your technology investments, while reducing costs. If you need to replace obsolete IT solutions, we can help you choose the right hardware and software and get the best prices on everything.

With professional guidance and a sound IT strategy, you can give your clients the top-notch legal services they deserve. This will help you build your reputation and compete with the larger DC area law firms.

To answer the questions above:

  1. Why isn’t anyone being proactive about our IT technology?

At NTConnections, we stay on top of your IT assets. From 24/7 remote monitoring to expert support, we know how important it is for your IT solutions to work as they should every single day. If we detect any potential issues or problems, we resolve them right away.

  1. No one is communicating about our IT infrastructure issues.

You need to know what’s going on at all times with your IT infrastructure. When you can’t contact clients, get accurate billing, and access important documents, you lose money. We make it our priority to ensure that your IT infrastructure is working optimally at all times.

  1. What is Microsoft Office 365 and is it right for our law firm?

Microsoft Office 365 is a subscription-based online suite that provides access to services and software. It offers an email solution with a 25GB mailbox and spam filter. Office 365 includes online versions of Microsoft Office such as Word, PowerPoint, Lync, and Excel. In addition, an online document storage option is available to securely store your important documents.

Office 365 is designed to provide connectivity and productivity features that your law firm needs to remain competitive in today’s evolving technology market. There are a variety of plans you can choose from.

  1. When will quarterly meetings be held?

Our Legal IT Experts provide complimentary quarterly IT summaries. This is a “plain-English” report that reveals the condition of each component in your system and whether any updates or changes are required based on your needs. We’ll make recommendations for an improved organizational IT design so you can pursue new market opportunities and overcome business challenges through updated, value-based technologies.

We include a Business Continuity and Disaster Recovery Plan and this is essential in today’s business world. With storms and floods in the DC area, you need to know that you can continue doing business no matter what.

  1. Why are we getting incomplete IT reports? We need more thorough explanations in plain English that we can understand.

All reports concerning your IT resources will be sent directly to your law firm. They will clearly outline the status of your technology. We make everything understandable using clear and plain language that your staff can comprehend. If you have questions, we get the answers to you as quickly as possible.

If you are frustrated due to poor communications, lack of strategic planning, proactive support, and other issues, then why not give our Legal IT Experts a call? We can visit your office and explain how getting excellent IT support and service will work to help your DC area law firm evolve.

For a free assessment of your IT needs, contact NTConnections by calling (703) 288-9767 opt 2, or by emailing sales@ntconnections.net.