(703) 288-9767    NTC Store
NTConnections Blog

NTConnections has been serving the Reston area since 2003, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Resolve a Poor Internet Connection By Following These 3 Steps

Tip of the Week: Resolve a Poor Internet Connection By Following These 3 Steps

When the Internet goes down in the modern office, chaos ensues. The only way to subdue the panicked masses is to provide answers and to resolve the issue, ASAP. If you happen to find yourself in such an Internet-less predicament, then be sure to follow these three troubleshooting tips.

Is Everything Plugged In?
This may seem like a rather trivial thing to check, but sometimes the worst problems happen because the obvious is overlooked. When your Internet connection fails, be sure to check key components of your network like your modem and cables in order to make sure that everything is plugged in. Considering all of the activity that goes on in a work space, it’s important to keep in mind that accidents happen and equipment can get bumped and the wrong devices can get unplugged. Remember, looks can be deceiving and even a loose cable can be the culprit, so giving your cable connections a firm jiggle may prove an easy fix.

Turn Your Technology Off and on Again
It’s rather comical how many technology woes are remedied by simply turning a device off and on again, yet it’s a troubleshooting method that’s wholeheartedly recommended by IT technicians because it routinely does the trick! One piece of equipment you’ll want to restart first is the modem. If that doesn’t do it, then try restarting your wireless router or PC.

Now, before you go and compulsively restart everything, you’re first going to want to pause and apply some logic to the situation by asking some basic questions. For example, if the Internet is out on your workstation but it’s working on another office computer, then you know it’s an issue with your PC and not the network. If your smartphone lost Internet signal but the signal your PC that’s wired into the network is working fine, then you’ll know that you’ve got a problem with your wireless router and not the modem itself.

Call Your Internet Service Provider
If you go through the previous two steps and you’re still experiencing issues with your Internet connection, then the problem may lie with your Internet service provider. While it’s certainly a relief to learn that the problem isn’t your fault, it’s nevertheless annoying to still have to deal with lost productivity. If you do contact your ISP regarding the issue, they should be able to confirm if it’s an issue on their end, and they may even be able to help by giving you an estimate of when the issue will be resolved. This insight will allow you to better manage your downtime by helping you know what to do next, like sending your staff out to lunch early while the Internet is being fixed instead of having everybody sit around with hands in their pockets.

Bonus Tip: Have a Backup Plan
While we’re on the topic of lost productivity, it’s good to remind business owners about having a business continuity plan that includes backup solutions that allow employees to continue working while the Internet is down, like apps that aren’t totally dependent on the Internet and perhaps a way to connect mission-critical devices to a 4G wireless signal.

While it’s common for businesses to lose Internet connection every so often, it shouldn’t happen so frequently that it eats into your bottom line and causes serious problems. If this is the case, then you’ll want IT professionals to take a look at your network. NTConnections can perform this task for you by discovering the issue and taking the necessary steps to get your network connections working at optimal levels. For assistance troubleshooting any of your company’s technologies, give us a call at (703) 288-9767.



No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Tuesday, 24 April 2018

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Security Tip of the Week Technology Privacy Best Practices Cloud Hackers Business Computing Microsoft Productivity Backup Malware Hosted Solutions Internet Mobile Devices Google Efficiency IT Support Business VoIP IT Services Email Network Security Miscellaneous Managed Service Provider Server Innovation Network Disaster Recovery Business Continuity Data Workplace Tips Software Windows Upgrade Hardware Business Management Android Virtualization Computer Save Money Browser Smartphone Saving Money Mobile Device Management Communication Managed IT Services User Tips Smartphones Data Backup Holiday communications Microsoft Office WiFi Windows 10 Outsourced IT Computers BYOD Cybercrime Big Data Cloud Computing Social Media Remote Monitoring Operating System Mobile Computing Small Business Hacking Ransomware Chrome Proactive IT Application Avoiding Downtime Managed IT Services IT Solutions Data Recovery Alert Apple VPN Information Technology Social Engineering Passwords Employer-Employee Relationship Automation Marketing The Internet of Things Office Budget Quick Tips Collaboration Internet of Things Recovery Telephone Systems spam BDR Going Green Remote Computing Cybersecurity Health Mobility Bring Your Own Device Gadgets Vulnerability Managed IT Data Security IT Support App Gmail Save Time Firewall Data Protection Private Cloud Business Intelligence Bandwidth Compliance Redundancy Vendor Management Two-factor Authentication Wireless Technology User Error iPhone How To Office Tips Router Identity Theft PowerPoint Analytics Website Excel Phone System Content Filtering Money Downtime Lithium-ion battery History Artificial Intelligence Tablet Windows 10 Value Retail Memory Apps Search Mouse Tech Term Document Management Networking Risk Management Office 365 Data Management Antivirus Phishing Outlook Hard Drives Facebook Law Enforcement Credit Cards Solid State Drive Flexibility Intranet Administration Physical Security Productivity DDoS Robot Entertainment Workers Google Drive Running Cable Environment Data Storage Business Owner Skype Human Resources Unified Threat Management OneNote Word SaaS Mobile Office Comparison IT Consultant Training Customer Relationship Management Safety Government Mobile Device Cleaning Work/Life Balance Saving Time Best Available Meetings People HaaS Programming IT Management Fax Server Online Currency Network Congestion Black Market Data loss Trending IT Plan Printer Public Cloud CES Internet Exlporer Unsupported Software Humor Data storage Update Current Events Statistics Encryption Biometrics HIPAA eWaste Maintenance Blockchain Twitter Google Docs Net Neutrality Notifications Computer Repair USB Hosted Computing YouTube Keyboard Reputation Start Menu Crowdfunding Wearable Technology Theft Staff Voice over Internet Protocol Audit Social Inventory NarrowBand HBO Computer Fan Customers Mobile Cortana Digital Signature Multi-Factor Security Touchscreen Best Practice Screen Mirroring Applications Social Networking Files Access Control Windows Media Player Fraud Chromecast Frequently Asked Questions FENG Professional Services Password Analyitcs Google Apps Strategy Lifestyle Cast Wi-Fi Settings Colocation Authentication Amazon Hiring/Firing Laptop Tip of the week Infrastructure Tools Electronic Medical Records Distributed Denial of Service WIndows 7 Analysis Virtual Desktop Windows Server 2008 Hosted Solution IT service Computing Infrastructure Amazon Web Services Touchpad Password Manager Relocation Legal Virtual Reality Managing Stress Accountants Uninterrupted Power Supply Windows 7 LinkedIn Domains End of Support Virus Online Shopping Business Mangement Botnet IaaS Bloatware Specifications Debate Data Warehousing Customer Service Regulations Internet exploMicrosoft Computer Accessories Evernote Recycling Root Cause Analysis Travel Company Culture Entrepreneur IoT Millennials Tech Support Windows 8.1 Update Servers Patch Management Video Surveillance Advertising Hacker Cameras Wireless Charging Criminal Cost Management Consultant Smart Tech Workforce Education Shadow IT Flash Scam Wireless Science Printer Server Fiber-Optic Software as a Service Charger Streaming Media Instant Messaging Insurance Worker Commute Telecommuting Piracy Shortcut Sync SharePoint Print Server Hybrid Cloud Windows 8 Cables User Content Management Computer Care Bluetooth Practices Remote Work Licensing Sports Software Tips Monitor Telephony Samsung PDF Tablets Unified Communications Spam Blocking Loyalty Users Conferencing Smart Technology Windows 10s Battery Experience Two Factor Authentication Assessment Music Television Troubleshooting Techology Public Computer Nanotechnology Employer Employee Relationship Data Breach Automobile Books Emails CrashOverride IBM Emergency Webinar Worker Supercomputer Content IT solutions Rootkit Video Games Knowledge Audiobook Netflix Scalability Politics Transportation How to webinar Benefits