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17 Critical Questions To Ask When Interviewing Managed IT Service Companies in Washington DC

Anytime you have limited resources, it's crucial that you fully utilize all of the options available to your business. Today's IT departments are overworked and overstressed, a combination that can result in missed opportunities and frustrated business users. This balancing act has encouraged many organizations to turn to IT managed services companies to provide the day-to-day support and project ...

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Microsoft Office 365 Data Backup: Questions and Answers

Is your Microsoft Office 365 backup enough? Have you put your faith in your Microsoft Office 365 backup without checking that it’s set up right? That doesn’t mean just verifying that backups exist – are they happening as regularly and in the way that best suits your operation? Are you sure you don’t need additional data backup capability? Answer a question for me… Are you in compl...

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How to Find Someone’s Email Address

Email is a great system when it works well, but it has some frustrating limitations. You have to know someone’s email address to be able to reach them via email, and there’s no central database for finding email addresses. You can often use the internet to find people’s mailing addresses via directory searches, but not such parallel exists for email. If you need to get in touch with someone...

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LabCorp Data Breach: What We Know

Are You One Of Many Affected By The LabCorp Data Breach? Financial & Personal Information of 7.7 Million Exposed Just yesterday we wrote about the Quest Diagnostics’ breach affecting nearly 12 million. Today we’re writing to tell you about a LabCorp breach affecting 7.7 million people. Both of these breaches were caused by a third-party; the American Medical Collection Agency (AMCA). AMCA pro...

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What Are Tracking Cookies? Are They Bad?

For today’s tech blog we’ll tackle a topic that’s become much more visible over the last couple years. What are tracking cookies? How do they get on your devices? Can they harm your devices? We’ll answer these three questions in this post. What Are Cookies? Tracking cookies are a specific type of cookie, so we first need to define cookies (the non-baked-good variety). In the digital world...

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Quest Diagnostics Breach: Latest News

Are You One Of Many Affected By The Quest Diagnostics Breach? Financial & Medical Information of 12 Million Exposed Quest Diagnostics reports that almost 12 million people could have been affected by a data breach. On Monday, June 3, 2019, Quest Diagnostics said that American Medical Collection Agency (AMCA), a billing collections provider they work with, informed them that an unauthorized user ...

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How Can Law Firms Use Microsoft Office 365’s E-Discovery Capabilities?

According to the American Bar Association, it is crucial for attorneys and e-discovery professionals to define the rules of engagement instead of leaving those details to the IT department. Attorneys are being held to much higher standards of knowledge when it comes to technology, especially in terms of electronic discovery. ABA Model Rule 11 states that attorneys bear a duty to provide competen...

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How To Show PowerPoint Slides In A Microsoft Teams Meeting

In today’s tech tip, learn how to make the most out of your Microsoft Teams meetings by showing PowerPoint slides directly in the virtual meeting window. Watch the video below, or click here.   Microsoft Teams is a powerful collaboration tool with a deep, rich feature set. One of the great features in Microsoft Teams is the ability to turn calendar appointments into virtual video or audio meeti...

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Shopping For a Retail POS System?

Whether you are starting out or ready to upgrade, there is a lot to consider when you’re shopping for a retail POS. These topics will help accelerate your research. In a retail business, the selection of your point of sale software and hardware is a crucial one. You need to know that your selected vendor is trusted, reliable and will be there for you — and that the POS solution will be easy t...

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Need Help Handling All Those Accumulating Tasks?

Check Out These 5 Microsoft Office 365 Tips Do you ever feel like your "spinning your wheels" when it comes to juggling administrative tasks? You're not alone. If you have limited "hands on deck" you need a software solution to help you manage the multitude of things you must deal with every day. This is where Microsoft Office 365 comes in handy. As your trusted Washington DC Microsoft Supp...

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